Privacy Policy

1. About This Policy

Minstra ("we", "us", or "our") is committed to protecting the privacy of individuals who visit our website at minstra.ca and interact with our services. This Privacy Policy explains what personal information we collect, how we use it, and your rights as an individual under applicable Canadian privacy legislation, including the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

By using this website or engaging with us, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following types of personal information:

• Contact information: Name, business email address, company name, and phone number when you submit our contact form or request a discovery call.
• Correspondence: The content of messages you send us through the website or by email.
• Usage data: Pages visited, time spent on pages, referring URLs, browser type, and IP address, collected through website analytics tools.
• Cookies: Small data files placed on your device to improve your experience on the site (see Section 6).

We do not collect sensitive personal information such as financial data, health records, or government identification numbers through this website.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to your inquiries and schedule consultations.
• To deliver services you have engaged us for.
• To communicate relevant updates, proposals, or service information.
• To improve our website and understand how visitors use it.
• To comply with legal obligations or enforce our Terms of Use.

We will not use your personal information for purposes other than those listed above without your express consent.

4. Sharing of Information

We do not sell, rent, or trade your personal information. We may share information in limited circumstances:

• Service providers: Trusted third-party vendors who assist in operating our website and business, subject to confidentiality obligations.
• Legal requirements: When required by law, court order, or government authority.
• Business transfers: In the event of a merger, acquisition, or sale of business assets, personal information may be transferred as part of that transaction.

5. Data Retention

We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, or as required by law. Contact form submissions and client-related correspondence are retained for up to seven (7) years following the conclusion of the relevant engagement or last contact.

6. Cookies and Tracking

This website may use cookies and similar tracking technologies to enhance your experience. You may disable cookies through your browser settings at any time. Disabling cookies may affect the functionality of certain parts of this website.

7. Third-Party Links

This website may contain links to third-party websites. We are not responsible for the privacy practices of those sites and encourage you to review their respective privacy policies.

8. Security

We take reasonable technical and organizational measures to protect personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet is completely secure.

9. Your Rights

Under applicable Canadian privacy law, you have the right to request access, correction, or deletion of your personal information. To exercise any of these rights, contact us at info@minstra.ca. We will respond within 30 days.

10. Contact

11. Changes to This Policy

We may update this Privacy Policy from time to time. The most current version will always be available at minstra.ca/privacy. Continued use of this website following any changes constitutes acceptance of the updated policy.